- Sourcing candidates.
- Screening candidates.
- Placing right candidates in the right company.
- Good Communication skills.
- Analytical skills
- strong inter personnel skills.
- Problem solving abilities and pressure handling abilities.
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Customer Support Representative
- To remain as basic point of contact for customers with queries, complaints, feedback, requests etc.
- Ensuring timely and professional responses to all complaints, requests and queries received.
- Efficient dealing of complaints to completion and enabling satisfaction of customer.
- Preparing reports on the activities of the Customer Care department or team.
- Proper recording and scrutiny of the complaints received.
- Research and compilation of answers for informational requests from customers.
- Ability to handle any situation with self-confidence.
- Ability and desire to learn and adapt to new technologies.
- Team work: Ability to work with a team, involving, planning and coordinating.